6 Things People Might Hate About Your Website (And How To Address Them)

6 Things People Might Totally Hate About Your Website (And How To Address Them)

Whatever the size of your organization, one of the first things a business owner seeks to sort out is your website – understandably so, given the digital age in which we live.

A good website is an integral part of any business’s success; but for e-commerce companies, in particular, it’s absolutely essential. Notwithstanding, businesses are often quick to launch a website without making certain that it functions in a user-friendly manner. 

Making the effort to ensure that your website is fully operative – both from a design and usability perspective – can help your site become a chief source of both leads and revenue. But neglecting to do so could bring about an infinite number of missed opportunities.

In this article, we’ll take a look at six key components that people generally hate about websites in order to help you avoid making the same mistakes with your site.

Dumbledore is waiting for something to happen...impatiently.

Slow Loading Times

Let’s start with one of the greatest nuisances for web users today – loading time. In this day and age, people want instant gratification in every area of their lives; rapid access to web pages is merely another “necessity” that we’ve come to expect. Indeed, the impatience level of most people is about 3 seconds – with approximately 40% of individuals reporting that they’ve exited a site which has failed to load in that time.

There are a number of ways you can effectively overcome slow loading times. These range from quick fixes such as decreasing the amount of media on a page as well as compressing large image sizes, to more technical solutions – some of which might necessitate the services of a professional web developer.

Jocelyn from Schitt's Creek: So what does this mean?

Keyword-Stuffed Copy

Website content that’s jam-packed with keywords does nothing but lead to haphazard copy providing very little value to consumers. Moreover, it actually undermines your search ranking, as Google now penalizes sites observed to be employing this method – meaning that there’s no good reason for businesses to persist in this practice.

The concept of keyword stuffing came about at the turn of the century when Google’s search algorithm leaned heavily on the amount of keywords featured on a website. This led to marketers incorporating as many keywords into their copy as possible, without regard to the overall quality of the content – which, at the time, saw their websites ascending through Google’s search rankings.

Since that time, Google’s ranking algorithms have progressed by leaps and bounds, and now a considerable burden is being placed on website reputability and user behavior. Regrettably, many marketers are still seeking to optimize their sites through the now-antiquated practice of keyword stuffing.

You ought to have a good idea of the content that’s currently on your site. However, it’s never a bad idea to revisit your copy to make certain that it provides genuine value to website visitors and hasn’t fallen into the trap of keyword stuffing. You can have an in-house employee refresh your copy or hire a professional copywriter to update it for you. The long-term effects of being penalized by Google will outbalance the short-term commitment of time and money in rewriting the content – the sooner you get this taken care of, the better.

Steve Harvey is a bit overwhelmed by all the messages on his computer.

Too Much Text

While it’s important to provide quality content that users will find beneficial, websites should also be visually appealing. Content doesn’t only consist of written copy; nowadays, images play a critical role as well. Not only do images help provide a visual reference, but they’re also ideal for splitting up large portions of text.

Websites featuring an excess of verbiage will instantly turn off many users. In this day and age, when people’s patience levels and attention spans are perpetually declining, it’s unreasonable to expect them to wade through multiple paragraphs of text.

Britney Spears is very confused...as per usual.

It Doesn’t Clearly State What Your Business Does

Having a website that doesn’t explicitly spell out what your business does is a surefire way to suffer defeat at the hands of your competitors. As with many decisions these days, consumers are likely to hop online and research their options before investing in a particular product, business, or service.

When a user visits your website, they’ll expect to quickly find out what it is you do and how your product or service could be of use to them. It’s vital that you communicate this information right away, as consumers are typically only a couple of clicks away from looking elsewhere.

If you know your target audience would prefer to be spoken to in plain English, then you’d be wise to stay away from industry jargon as this could make your product offering hard to understand. It’s always best to keep your message as clear and concise as possible.

Overusing Stock Imagery

Users welcome an image or two to break up sections of written copy. Regardless, businesses that choose to utilize stock imagery have to take into account the types of images they use. A huge number of identical or similar-looking images are being overused these days. Adding to these trends could leave your website looking tacky and outdated while failing to reflect the true nature of your business.

The images you choose to use on your site should add value as far as providing a visual aid for the information on the page – or, at the very least, be aesthetically appealing while still being relative to the page itself.

Stock images (such as the two pictured above) are classic examples of the type of imagery that will leave your business looking dull and unimaginative. Make sure your brand identity isn’t obscured amidst the excessive use of generic images.

girl scrolling on her mobile device

Not Optimized for Mobile Devices

While mobile devices such as smartphones and tablets are being used to surf the internet more than ever before, a staggering number of websites still aren’t optimized for mobile. This often makes for a lousy user experience for visitors attempting to browse a site that lacks mobile functionality.

Whether it’s persistent pinching and pulling to navigate each page, multiple clicks on the wrong tabs due to the display screen being too small, or a section of the web page not showing up correctly on the screen – the end result is typically that visitors will no longer wish to return to the website, at least not on mobile devices.

If you have yet to optimize your website for mobile, it’s time to take a look at how much of your traffic is arriving via mobile. If it’s a considerable chunk – and let’s be honest, it almost certainly is – then optimizing your website should be your primary concern. You don’t want to be turning away potential customers due to negative experiences while navigating your site.

Final Thoughts

As demonstrated here, there are a number of elements that visitors dislike or find annoying about business websites. Hopefully, this list will help you identify any trouble spots on your site while also offering some practical ideas for how to improve it.

Before you go about making drastic changes, though, it’s important to take a close look at how your website is currently performing. Doing so will allow you to better track how the changes you make now will impact your site’s performance going forward.

If you’re like a lot of small businesses, the highly technical task of updating and optimizing your website might be a bit outside the scope of your personnel’s capabilities. Never fear! The knowledgeable web designers and developers at HighClick Media are ready, willing, and able to help! Give us a call today at 252.814.2150 or visit our website for more information!

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16 Critical Elements of Great Website Design

16 Critical Elements of Great Website Design

Thanks to advanced technology, building a website today can be extremely simple. However, designing a website that marries impeccable functionality with stunning visuals is still challenging. It goes without saying that websites are now a fundamental part of a business’s online identity.

No business can hope to survive, let alone thrive, in today’s cutthroat market without an attractive, easy-to-navigate website. Far too many businesses fail at building a substantial online presence for their brand due to a subpar website.

So, why do some websites fail to attract and hold traffic where others succeed?

Certain elements of a website design contribute the most to building visitor interest in a website. Including these elements on your site gives it a beautiful visual appeal along with flawless functionality and authority. These are also the components that are most often botched during development.

Let’s take a closer look at 16 critical elements for building a great website.

Color Schemes

The color scheme of a website is seldom paid attention to when developing a website. However, you should know how important a role it plays in influencing a visitor’s behavior. Therefore, it’s important to use a color scheme that will best appeal to your visitors while also representing your brand well.

For instance, if you visit the fast-food giant McDonald’s website, you’ll be greeted with a color scheme that combines red, white, and yellow. These colors have been synonymous with the brand for ages.

We suggest first choosing the dominant color that best represents your brand. You can then choose an analogous color scheme that complements your dominant color choice to highlight certain sections of your site, like call-to-action (CTA) buttons.

White Space

Open any website today and you’ll find that a majority of these websites possess white space that divides certain sections of the webpages. These spaces lend an immaculate and accessible design to your site. They make the content or CTA buttons on your site easy to identify and read for visitors.

Some websites also use white space to give certain aspects of the site more emphasis than others. For instance, white space can be used to make certain “special deals” the focal point of a page.

Make sure you’re consistent in spacing the gaps between sections of your site. We recommend beginning with the navigation and then moving your attention to the content of your site. A grid-based layout can help you design a clean interface that maintains consistency across the entire page.

Easy Navigation

Sites that make it complicated for their visitors to navigate normally experience higher bounce rates.

As such, it’s imperative to facilitate simple navigation by giving users an easy-to-use and intuitive website. The website should offer users simple routes to navigate to certain fundamental aspects of a site, recommended pages, along with a way back to the original page.

Take a look at this quick navigation menu bar in Marks & Spencer’s website:

We suggest using parallax scrolling as a navigation system, which includes arrows that make a website’s user interface (UI) easy to interact with. Therefore, you must place a strong emphasis on simple navigation if you want visitors to spend more time on your site.

Distinct Typography

Using unique typography to present content on your site is an ideal way to distinguish yourself from other similar sites online. The fonts you ultimately choose should complement your brand while communicating its message to visitors. It’s also important to consider a font that makes your site look professional without appearing bland.

We suggest using a font size of at least 16 pixels to make your site’s content readable on mobile and desktop devices. You can use different but complementary fonts to highlight the headings and subheadings on the site. Finally, use contrasting color schemes to match your text with the background perfectly. Pairing darker tones with lighter colors will do the trick just fine.

Outstanding Visuals

This goes without saying, but certain visual cues on your site will give any website a distinct edge over similar websites online. Populating a webpage with high-resolution images and beautiful illustrations can make your site more compelling to visitors.

For example, take a look at this high-definition image from Hershey:

Of course, you can’t use just any random visuals on your site. They should align with what your brand stands for.

Use stunning banner images. You can populate your page with custom-made images, which can also be used to highlight certain key focal points of your site. Try to avoid using too many stock photos on your pages.

Site Usability

Aside from beautiful design, you also need to create a site that provides users with a satisfying user experience (UX). Most developers make the critical mistake of compromising a site’s usability in favor of its overall visual design. It’s imperative to optimize a site in order to facilitate smooth interaction between the site’s elements and visitors. A subpar UX design could result in your website’s bounce rate blowing through the roof.

You can enhance the user experience by using animations, readable and engaging content, simple navigation, and more interactive elements.

 

High-Quality Content

Having high-quality content is integral to optimizing search engine rankings for your site and thus generating more traffic to your site. It’s also absolutely essential to populate your site with quality content in order to keep your visitors engaged. Top-notch content that’s relevant to your brand can persuade visitors to spend more time on your site, explore other areas, or make a purchase.

We recommend dividing your content based on its relevance. Always keep relevant information about your website, product, or service at the top. Follow it up with content that explains your services or highlights features that set you apart from competitors.

Finally, use an FAQ section to answer questions that a visitor may have about your service.

Have a look at this FAQ page design from Shopify:

Compelling Calls to Action

A website exists to persuade a visitor to take certain actions on it. CTA buttons on a site trigger this response from visitors. As such, you need to place CTA buttons strategically throughout your site to persuade visitors to perform desirable actions on the webpage. The call-to-action messages themselves must be persuasive. They should explain what you want visitors to do in a few words.

“Buy Now,” “Sign up Free,” “Contact Us,” etc. are all examples of CTA buttons commonly used by most websites.

Make sure your landing page leads users to all the CTA buttons present on the page. You can utilize contrasting color schemes, content, and white spaces to highlight a CTA button.

Take a look at this CTA button used by Spotify:

If you have a variety of CTA buttons on your page, determine which type is more important and use it more prominently.

Mobile-Friendly Design

It is a well-known fact that the majority of websites receive most of their traffic from mobile users. With over 7 billion active smartphone users around the world today, not optimizing your site for mobile devices means losing out on such a massive audience. Suffice it to say, mobile optimization is one of the first things you need to do when building a website.

You need to utilize a custom web design that responds and adapts to various mobile screen sizes automatically.

We recommend using Google Search Console or other free tools like Pingdom or BrowserStack to check whether your site is mobile-friendly.

SEO-Friendly Elements

As you may know by now, search engines like Google take many aspects of a site’s user experience into consideration when ranking a site. As such, a developer needs to consider search engine optimization from the very beginning of a website’s design process. Elements like simple navigation, scannable text, loading speed, and mobile friendliness contribute to the overall user experience.

A problem with any of the above elements will result in a user having a poor experience with your site, eventually increasing its bounce rate. Google will take this high bounce as a sign of bad UX and ultimately plummet your site in search engine rankings.

It’s important to consider how each element will contribute to your site’s SEO. We suggest working with an SEO expert, who will monitor and assess all crucial elements of your site while it is in development.

Right Usage of Ads

You’ll find many websites online that have successfully monetized their websites by displaying ads on them. If used appropriately, display ads can be a great way to earn some revenue from your website. However, such advertisements – if used incorrectly – can aggravate your visitor’s user experience. In short, advertisements have the power to make or break your site.

As such, we discourage using too many ads on websites as it can harm the user experience. You don’t want your website to look unprofessional, which is exactly what will happen if your webpage is littered with ads.

The most effective way to advertise on a site, in our opinion, would be combining banner ads with affiliate marketing. Make sure your ads integrate organically with your site. They shouldn’t feel out of place and interfere with the content on your site.

Security

Online security should be an integral part of any website. Security and privacy have often been a major cause of concern for individuals surfing the web. Security alerts popping up when someone tries to open your site is a surefire way of turning potential website visitors away forever.

Internet security should be given as much focus as the design and overall functionality of your site. It should be mandatory for your website to implement an HTTPS protocol. This will help protect a user’s information, lend some much-needed credibility, and build trust among prospects. 

We suggest buying SSL certificates from reliable hosting service providers. These are cheap to acquire and can be integrated seamlessly with your site.

Integrating Social Media

Social media platforms like Facebook, Instagram, and Twitter have billions of active users from all around the world. So it only makes sense to integrate social media into your site’s design plan. You should have social media buttons that instantly redirect your users to your site’s official social media channel. You can also have buttons that allow users to directly share certain content or products from your website on their private channels. 

Having social media buttons strategically placed on your website is a great way of indirectly marketing your site, opening doors for people to leap in directly onto your site from their respective social media profiles online. 

Adding Internal and External Links

A proper link-building strategy can prove to be a great way of enhancing the brand authority of your website. It is important to learn how to build internal and external links to help boost your website’s performance. For instance, you can direct users to certain content on your site and improve its SEO performance by using appropriate internal links.

Proper link-building research requires a good strategy. We suggest finding out how your competitor’s websites are employing their link-building strategy. Draw inspiration for sites that are using the strategy with productive results.

Comments Section

We’ve already stressed how important it is to make your site as interactive and engaging as possible. Aside from content, you can add a comments section to your site, which allows users to leave their two cents below a particular content or product information. This can be a great way to receive feedback, which can be used to improve your service.

If you are running an ecommerce store, we recommend adding a review section similar to what is found on sites like Amazon and eBay. A dedicated comments and review section will make your site more interactive and improve brand loyalty.

Achievements and Endorsements

This is perhaps the most effective and widely adopted way of building trust among customers. It is in your business’s best interest to flaunt your past achievements on your website for all to see. Displaying your achievements can go a long way towards building a solid reputation for your business and brand.

We recommend having a dedicated section for testimonials, displaying positive comments from at least 4 to 5 past clients.

We also suggest highlighting the names of all the popular brands you’ve served. If you’ve received endorsements from authoritative brands, add them to your site as well.

Final Thoughts

While these 16 elements can seem a bit overwhelming, they’re essential to building a website that not only looks fantastic but functions flawlessly as well.

Are you ready for the good news? You don’t have to do it on your own!

HighClick Media is a full-service digital marketing agency that specializes in professional website design. Our talented web designers will craft your business website with lots of TLC and plenty of technical prowess! We can build you a brand new website from scratch or spruce up your existing site.

Interested? Reach out to HighClick Media today at 252.814.2150 or drop us a line here. We’ll be glad to show you how we can help #elevateyourbrand with a world-class website for your business.

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Guest blogger Joseph Schneider is the Director of Marketing at Haitna, a digital marketing firm based in Texas.

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The Pros & Cons of Using Animation On Your Website

The Pros & Cons of Using Animation On Your Website

Incorporating elements of animation is a great way to make your website come to life. When properly implemented, quality animation can significantly enhance your site’s user experience as well as its overall effectiveness.

Animation in the right place at the right time has the power to capture a user’s attention, improve engagement, secure more conversions, and even increase sales.

That being said, animation also presents its share of challenges. For one thing, it’s easy to get carried away and add an excessive amount of animation. Even professional designers and developers have to toe the line between making the most of all that animation has to offer and creating a site that’s overwhelmed with too much activity.

Instead of attracting more visitors to your site, badly executed animation can actually alienate users. Animation that’s carelessly integrated into your design can create confusion, discord, and chaos for users.

If you’re thinking about including elements of animation on your business website, there are a few things you should take into consideration. Let’s take a look at some of the pros and cons of using animation on your website.

PROS:

Animation Can Help Increase User Engagement

Adding animation to your website design is sure to grab a user’s attention more than just a static screen. Websites that not only function efficiently but look good as well are more likely to enjoy positive feedback and decreased bounce rates from users.

Animation Lends Authenticity and Legitimacy to Your Site

Online scammers don’t generally invest a lot of time or effort into a complex website design. When done well, animation not only indicates to users that your website is legitimate, it also positions your brand as a credible authority in your field.

Animation Enhances the Overall Design of Your Site

The right animation effects can breathe life into your website design, leaving a lasting impression with visitors. Couple an aesthetically pleasing design with interactive elements and you’ll further increase users’ interest in spending more time on your site.

CONS:

Animation Can Slow Page Loading Speeds

Since animation places a heavy load on website resources, it can cause slower load speeds for both individual pages and the site itself. Slow loading times can frustrate users, leading them to move on to other sites that have what they’re looking for but load much faster. Longer loading times can also negatively impact your rankings in Google search engine results.

Animation Can Distract from Your Business Goals

Having too many animated elements can annoy users and cause them to abandon your website without completing a purchase – regardless of what motivated them to visit in the first place. When inexpertly executed, web animation can also draw a user’s attention away from your core message. Instead of focusing on what products to buy, visitors may become overly distracted by the movement on the page.

Animation Might Not Always Improve User Experience

While animation may add to the visual appeal of your website, it doesn’t always enhance the user’s experience. Websites should be designed to function in a way that’s easy for visitors to use. Adding animation where it’s not needed can make a site harder to navigate and ultimately detract from the overall user experience.

Final Thoughts

Before determining whether animation is right for your website, consider the following questions:

  • What is its purpose?
  • Will it enhance or detract from the user experience?
  • How will it benefit users or add to your message?
  • Will it help guide your visitors in the right direction (e.g., making a purchase or booking an appointment)?
  • Will it slow your site down?
  • Can you execute it well?

When it comes to web animation, it’s best to exercise a less-is-more approach. You shouldn’t simply include animation whenever and wherever you want – its use must always be justified. By and large, web animation should always be integrated in ways that align with your broader business objectives.

So, should you use animation on your website? That, of course, is up to you to decide. Ultimately, it all boils down to the user experience you can and want to provide.

By heeding the advice above, it’s possible to incorporate elements of animation into your business website design that will allow you to reap all the benefits of the pros and none of the cons. To ensure maximum results, enlist the services of professional web designers and developers.

If you’re looking to give your business website a facelift (with or without the animation), HighClick Media can help! Reach out to us today at 252.814.2150 or drop us a line here.

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Practical Tips for Integrating Digital Technology Into Your Ecommerce Business

Practical Tips for Integrating Digital Technology Into Your Ecommerce Business

Today’s consumers are more connected than ever before. They expect to have access to information, services, and products wherever they are, whenever they want them, and at the lowest price.

To remain competitive in today’s ecommerce market, you must integrate digital technology into all areas of your business.

Fortunately, integrating digital technology into your ecommerce business doesn’t have to be a huge hassle. In this article, we’ll take a look at several tips that will help put you on the path to success!

Create a Customer Engagement Strategy

Once you’ve got your customers’ attention, you need to get them to take action. Constructing a customer engagement strategy is all about converting your website visitors into paying customers.

Of course, you can’t expect every visitor to eventually become a customer just because you want them to. Instead, you should focus your efforts on converting the most relevant and interested visitors into paying customers.

You can do this by creating and executing a customer engagement strategy. Customer engagement strategies range from seeking email subscribers to building and nurturing a repeat buyer base.

Build Automated Marketing Campaigns

Now that you’ve got a solid customer engagement strategy in place, you can integrate digital marketing techniques and ecommerce capabilities. The key to any successful digital marketing strategy is to automate as much as you can.

This can be done through email marketing automation and lead generation campaigns. As marketing guru Neil Patel notes, automation helps you create and execute your digital marketing strategy more quickly and effectively.

Digital Tech Trends to Try Today

When it comes to digital technology, there are countless options to choose from. For ecommerce businesses, the following technologies are likely to prove particularly beneficial:

Integrate Mobile Payments

While you may already have an existing mobile app, if there isn’t an option for customers to make online payments, you’re truly missing out. Before you integrate any payment feature, always make sure to first add API authentication.

API authentication allows clients to verify their bank account and routing number instantly via ACH. What’s more, your app will work seamlessly with other mobile payment options like Swipe and Dwolla. Your customers will appreciate the convenience and ease of use that come part and parcel with a mobile payment option.

Implement Remote Work

Letting some employees work remotely is an excellent start. However, you need to take additional steps to always ensure effective communication. Collaboration is key when working remotely, so be sure to make use of a process map template.

With process mapping in place, you and your remote team will find that it’s easier than ever to work together. You’ll be more organized and productivity will increase dramatically.

Initiate Data Analysis

Data analysis can be used to further improve the processes of your organization. Here, it’s important to differentiate process mining vs. process discovery. Process discovery – which essentially creates an optimized map of what a process should look like – is a part of process mining. Moreover, Harvard Business Review explains that process mining uses data to find, validate, and improve your ecommerce business’s workflows. As a result, your entire company will benefit.

This means greater efficiency, increased sales and revenue, better risk management, and hidden opportunities. To achieve all this, you’ll need to start by finding potential data sources and mapping out a timeline. Then, you can determine key stakeholders.

Final Thoughts

Whether it’s cloud computing, digital marketing, machine learning, process mining, or any other digital technology, there’s a wealth of resources available to use. The key is finding the ones that will work best for your business and your customers. When you find the right technologies, you will notice profound improvements in your ecommerce business.

HighClick Media helps grow businesses of all shapes and sizes by implementing comprehensive marketing solutions, such as website design, paid advertising, and other creative services. Contact us today at 252.814.2150 or drop us a line here to see how we can help #elevateyourbrand!

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Guest blogger Alyssa Strickland created millennial-parents.com for all the new parents on the block. Alyssa believes the old adage that it takes a village to raise a child, but she also thinks it takes a village to raise a parent! Millennial-Parents is that village. Today’s parents can be more connected than ever and she hopes her site will enrich those connections. On Millennial-Parents, she shares tips and advice she learns through experience and from other young parents in three key areas – Education, Relationships, and Community.

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9 Reasons to Use WordPress for Your Website Redesign

9 Reasons to Use WordPress for Your Website Redesign

For some business owners, even entertaining the thought of a website redesign can be headache-inducing. Between concerns that the project will be overly time-consuming and the possibility that it may cost more than you’re willing to pay, it can be a lot. Add to that the challenge of trying to decide which website-building platform to choose among the many on the market today.

We get it! That’s why we’ve put together this comprehensive guide to help you along in the process. First, let’s consider why you might want to have your website redesigned in the first place.

7 Signs It’s Time for a Website Redesign

  1. Your site hasn’t been updated in a while. While there’s no hard-and-fast rule, most professionals agree that business websites should undergo a redesign every two to three years. As web design trends are constantly changing, what was considered attractive and aesthetically pleasing just a few years ago probably isn’t today. As rapidly as technology is advancing, any business website that hasn’t been upgraded in three years is unlikely to provide the best user experience to customers and potential clients. On top of that, when your site is regularly updated with valuable content Google takes notice – and that’s never a bad thing!
  2. Your site isn’t mobile-friendly. For most businesses, the majority of their website traffic comes from mobile users. Therefore, you need to make sure that your site performs as well on mobile devices as it does on desktops. A fully responsive website is simple to navigate on a smartphone, thanks to a mobile-friendly menu, easy-to-click buttons, and text that can be effortlessly read without having to zoom in. Not to mention the fact that Google gives preference to mobile-friendly websites in search results.
  3. You’re not getting enough traffic to your site. If your website isn’t generating traffic, something needs to change. Perhaps your content isn’t optimized for Google searches, or you’ve failed to address broken features or duplicate content – neither of which Google is very fond of. Search engine optimization (SEO) is an ongoing battle between Google and your website. Google wants to provide searchers with the most relevant results high up on the first page. If it’s been years since your website was last updated and your competitor’s site is updated often, Google will likely rank the competitor’s site ahead of yours.
  4. Your site isn’t converting visitors into paying customers. Are people visiting your website and leaving without taking any action? Are they spending scarcely any time on your pages before “bouncing“? If so, it’s obvious that while your site is easy to find in searches you aren’t delivering what visitors are looking for. Using tools like Google Analytics, you can monitor how customers are responding to your website’s current design. Low conversion rates could be a result of a site layout that isn’t compelling enough to persuade visitors to stick around. This is a clear indication that your site needs a makeover – and quickly!
  5. Your site looks and feels old. People like attractive things; it’s as simple as that. If your site layout is chaotic, cluttered, or just plain ugly, that’s not going to cut it with today’s consumers. An unappealing website can (and will) negatively affect how potential customers perceive your business. Is your website riddled with recurring “technical difficulties” that need to be addressed? Are there new features you want to introduce or outmoded functions (such as traffic counters or flashing banners) that need to be eliminated? If so, a website redesign is certainly warranted. Redesigning your site allows you to modernize the look and feel of it; you might choose to modify your brand colors and fonts, revamp your logo, or update the images and written content – the possibilities are endless!
  6. Your site isn’t performing well. If visitors encounter a bunch of broken (or “dead”) links, pages or images load slowly, users can’t easily access the information they’re looking for, the website is constantly crashing, or (as previously mentioned) it isn’t mobile-friendly, then it’s time for a website redesign. In short, if any part of your website isn’t functioning properly, consumers will quickly move on to another company offering similar services. A poor user experience can create an unfavorable impression of your business and can even negatively affect your search rankings. By contrast, a positive user experience will result in visitors spending more time on your site, increasing your potential to generate leads, engage with your market, and solidify your brand.
  7. Your site doesn’t clearly or accurately reflect your business in its current state. Your website is the digital face of your company – so, you’ll want to be sure it makes a good impression. After all, the first interaction that the majority of customers will have with your business is through your website. Accordingly, you’ll want to ensure that your site accurately represents the business as well as the products and services you offer. Over time, your business model, messaging, offerings, or priorities may have changed. Naturally, your website should be updated to reflect these changes. If you aren’t regularly refreshing the content on your site, people may incorrectly assume that you’re no longer in business or that you don’t value your online presence – in which case they’ll probably look elsewhere for a company to do business with.

What Is WordPress?

Since its humble beginnings as a blogging tool in 2003, WordPress has evolved into a robust content management system (CMS) and website-building platform. It’s the most popular CMS on the market today – in fact, over 43% of all websites worldwide are powered by WordPress!

In technical terms, WordPress is free and open-source software that uses the PHP scripting language to send and retrieve information from a MySQL database. In layman’s terms, WordPress is a web platform offering tons of features and functionalities without requiring a high level of expertise in web programming after the site is developed. 

Aside from the basic WordPress code itself, there are three major components to every WordPress installation: themes, plugins, and widgets.

A theme is a collection of files – specifically HTML and CSS files – that serve as a design template for your website. Themes define what the pages will look like without altering the content within those pages. You can choose to use a pre-built framework or have a theme custom-designed to suit your specific needs.

Similar to an app, a plugin is an extra bit of code that can be used to add customized functionality to your website depending on how you want it to work. Plugins allow you to expand the capabilities of your site beyond the features included with the basic WordPress installation. With the right mix of plugins, your site can run faster, look more attractive, and be more user-friendly than ever before.

Widgets are small blocks of content that you can drag and drop into the sidebar, header, footer, or other enabled areas of your site (depending on the theme you choose). Similar to plugins, widgets are used to add specific features or functions to your website without having to write any additional code. Common examples of widgets include recent blog articles you’ve posted, embedded social media feeds, fillable forms, calendars, and banner ads.

Why Should You Use WordPress for Your Website Redesign?

From startup website builders to more established CMS platforms, there are many options to choose from when you’re considering a website redesign. So, are there any clear advantages to using WordPress over any other platform on the market?

In this article, we’ll explore some of the top benefits of WordPress and offer 9 compelling reasons why this platform is perfect for your website redesign project.

WordPress Is Easy to Use, Update, & Manage

Initially, it may take some time to familiarize yourself with the ins and outs of the WordPress platform. But once you get the hang of it, you’ll find that the user-friendly Dashboard interface makes it easy to add, remove, or modify content – such as text, images, videos, and effects – to web pages and blog posts. You can update and optimize your website structure, add navigation menus, and even customize your colors, fonts, and other design elements.

One of the greatest advantages of WordPress is that you don’t have to possess any prior knowledge of HTML, CSS, PHP, MySQL, or any other programming language to effectively use WordPress – nor is it necessary to have any formal training or professional experience as a web designer or developer. 

As flexible and powerful a program as WordPress is, virtually anyone in your organization (who is authorized to do so) should be able to maintain your website quite easily. Assuming you have an internet connection and a web browser, you already have everything you need. If you’re familiar with any of the most popular word-processing programs, editing a page within WordPress will look very familiar to you.

WordPress’s visual editor – known as Gutenberg – allows you to add or modify content without ever seeing your site’s code. The simple interface features a toolbar with text editors, formatting tools, and the ability to upload media files in various formats. When you’re done making changes in Gutenberg, WordPress automatically updates the code on your website to reflect those changes.

A Word About Website Structure

Website structure refers to how your content is organized, interconnected, and presented to visitors across the various posts and pages of your site.

Having a good website structure can improve the user experience of your site by providing visitors with the information they need while making it easy for them to navigate to other relevant pages. Creating an orderly site structure also makes it easier to keep track of the various pages on your site.

Website structure is also a major factor that Google considers when assigning a rank to a site. When Google detects that visitors can quickly find the information they’re seeking on a website, Google is more likely to recommend the site as useful by ranking it higher on search engine results pages (SERPs). WordPress’s user-friendly interface allows you to create a clean, simple-to-navigate website structure that’s designed to appease users and search engines alike.

WordPress Sites Are Fully Customizable

With a wide selection of free and premium WordPress themes and plugins on the market, it’s entirely possible to build a fully customized website that caters to the specific needs of your business.

Currently, there are over 31,000 WordPress themes – more than 9,000 of which are free – that you can choose from to create a basic layout and structure for your website. Themes range in price from being completely free to $299, with the average cost being around $40. Even if you do end up having to pay for a theme, the cost will still be considerably less than if you were to hire someone to custom-develop your theme.

While many of these themes can be found on WordPress.org, several third-party websites also offer plenty of great options. As there are themes available for every industry imaginable, the real challenge isn’t finding what you need – it’s choosing the one you like the best.

Keep in mind that not every off-the-shelf theme has to match the design you have in mind. While it’s highly likely that the theme you end up choosing will be one that other businesses have previously used, that doesn’t mean your site is going to look exactly like someone else’s.

While some free or low-cost themes have only minor customization options and are generally intended to be used “as is,” the more robust off-the-shelf themes can be configured and customized as much as you want and still give you the website you need – at a tiny fraction of the cost of custom development.

Take the time to scour through the myriad off-the-shelf themes available and find one that’s high-quality, well-reviewed, and comes as close as possible to what you want by default. You’ll thank yourself later.

Plugins serve many important functions on your website, both on the front end in terms of user experience and on the back end for overall site performance. Like themes, WordPress also offers a wide range of plugins that you can add to your site. Some plugins are offered for free, some at a cost, and some have both options (these are often referred to as “freemium” plugins).

There are currently over 59,000 WordPress plugins to choose from on the WordPress.org website. If you can’t find a suitable solution from WordPress’s database, you can comb through the directories of third-party providers and independent developers to find what you’re looking for.

Imagine any task a typical website may need to complete, any problem it may need to solve, and any feature it may need to offer, and there’s probably a plugin for it. Of course, having thousands of plugins to choose from can be overwhelming. That said, there are certain essential WordPress plugins we recommended adding to every website:

  • Contact Form: This gives your website visitors a way to reach out to you and allows you to get back in touch with them as well.
  • Analytics: This allows you to see how many visitors your site is getting, how much time they’re spending on the site, and what actions they might be taking.
  • SEO: This allows you to optimize the content on your site to attract more traffic from Google searches.

Depending on the specific needs of your business, you might want to add plugins that enable advanced features such as foreign language translation, online payments, appointment bookings, multi-factor authentication, and social media integration.

WordPress Is Versatile & Scalable

In the beginning, WordPress was largely regarded as nothing more than a blogging platform. But over the years, it has progressed to become a powerful platform that you can use to produce virtually any type of website

Whether you’re looking to build a full-service website, you simply want to create or blog, or you want to incorporate a blog component into your existing site, WordPress is up to the task. You can construct a static homepage with static pages behind it or dynamic pages with drop-down menus. You can create customized landing pages to sell your products or easily add image galleries and social media links to encourage user engagement. The possibilities are endless!

In addition, given that WordPress is highly compatible with many other website builders, the platform is perfect for redesign projects. The flexibility of WordPress makes redesigning an existing website simple, convenient, and affordable.

Scalability is another important advantage of WordPress. As your business grows and changes, your website needs to be able to grow and change along with it. Fortunately, WordPress makes that process easy.

The WordPress platform is cleanly coded and well-equipped to handle massive amounts of traffic. If you should encounter a performance bottleneck, there are plenty of plugins you can install to help with scaling by performing tasks such as caching, compression, resource minification, and image optimization. Once installed, these plugins allow your site to accommodate more traffic without buckling under pressure.

WordPress Is Mobile-Responsive

These days, people spend more time surfing the web on their mobile devices than they do on desktop computers. Websites that aren’t optimized for mobile devices won’t perform well for visitors trying to access them with smartphones, tablets, or other mobile devices. Users may struggle to read text, view images, or click links on your site.

Most people won’t think twice about ditching a website that doesn’t load properly or function as it should on their mobile devices. With millions of results available in every Google search, it’s all too easy to simply look elsewhere to find the information they’re seeking.

Over the last few years, Google has placed greater emphasis on websites’ mobile responsiveness. In 2018, Google officially announced that it would be taking a “mobile-first” approach to search rankings. This means that the search engine now primarily uses the mobile version of a website’s content for indexing and ranking. While it isn’t required to have a mobile version of your for your content to be included in Google’s search results, it is strongly recommended.

Fortunately, WordPress makes it easy to create a mobile-responsive site that loads smoothly on all devices. Most WordPress themes are designed to be mobile-friendly by default, so you don’t need to worry about your site being inaccessible to mobile users.

Moreover, when you update your theme for desktop, the mobile version of the theme is automatically updated as well. So, you can rest assured that your website will look equally as good on smartphones as it does on desktops.

Another great perk about WordPress? Since the Dashboard is also designed to be mobile-friendly, you can easily manage and update your website anywhere, whether you’re on your phone, tablet, or desktop computer.

WordPress Is SEO-Friendly

SEO involves lots of keyword research and search metric analysis – and it’s an essential component of any high-performing website. That said, the technical SEO process can be extremely complicated, especially if you aren’t familiar with the terminology and tools involved.

While WordPress won’t automatically optimize your site for search engines, the platform does come uniquely equipped to assist you in your SEO efforts.

Here are just a few reasons why WordPress is great for SEO:

For these reasons alone, it’s no wonder that WordPress websites are much more likely to rank higher in search engine results pages (SERPs) than sites built with other platforms. Better ranking means more visitors to your site, and having more visitors greatly increases your chances of boosting profits.

While some SEO-enhancing aspects are built into the framework of WordPress, still others can be implemented by adding plugins specifically designed for search engine optimization

These plugins can be used to help optimize the content on web pages by providing instant audits of your on-page optimization efforts as well as managing key SEO data such as H1 titles, meta descriptions, meta titles, keyword embedding, and schema markup. In short, SEO plugins are designed to do everything possible to ensure that your site appears more often and higher up in SERPs.

Yoast SEO, one of the most popular WordPress SEO plugins, gives step-by-step information on how well (or not so well) your content will rank and provides clear guides for how to improve your site’s readability for search engines and users.

All-In-One SEO is another great SEO plugin that’s easy to use but incredibly powerful; we can recommend this plugin with confidence, as we use it on our company’s websites.

WordPress Is Safe & Secure

Having a secure website is central to maintaining a business’s good reputation. If your website is an easy target for hackers, your visitors may be confronted with inappropriate content or even be exposed to dangerous viruses and malware. If you have an ecommerce site, security is even more critical. After all, your customers are relying on you to provide a secure interface for entering and storing their personal information and credit card numbers.

While WordPress sites aren’t impervious to cyberattacks, they’re generally better protected against unauthorized access than sites built with other CMS platforms. When a WordPress website does get hacked, it’s usually because the site is utilizing questionable themes and/or plugins, is hosted by unreliable providers, or has been compromised due to a paucity of basic password literacy. In short, the problem doesn’t lie with the platform itself. Considering that WordPress powers well over 40% of all websites globally, it’s merely a statistical coincidence that WordPress-based sites appear to be targeted more often than non-WordPress websites.

That said, you still need to have a strategy in place to make sure that your website is continuously monitored and backed up frequently in the event of a catastrophe. Aside from enlisting the services of a reliable managed IT services provider (we can recommend a really good one!), you can also install security-focused WordPress plugins to further safeguard your website against hackers, malware, and other threats. These plugins can be used to implement features like multi-factor authentication (MFA), limiting failed login attempts, and scanning your site for vulnerabilities.

At HighClick Media, we highly recommend adding the Sucuri plugin to your WordPress site. Sucuri creates multiple layers of security to help protect your website from hackers, malware, DDoS attacks, and blacklists; provides continuous website monitoring and site scanning; plugs any security leaks or loopholes it may detect; and can even make your website faster in terms of speed and performance.

WordPress developers are constantly making improvements to the platform to ensure that it runs smoothly. Security updates are rolled out regularly as new cyberthreats arise, addressing and promptly correcting any possible gaps detected in the platform’s defenses.

Users are informed whenever security updates are required, and these updates are easy for users to make. By updating to the latest version of the WordPress core, you’re decreasing the chances of your website falling victim to cyberattacks and ensuring that everything continues to work properly.

WordPress Benefits from a Thriving Developer & Support Community

Because WordPress is open-source software and has been adopted by so many individuals and organizations around the world, the platform enjoys a sizable and active community of contributors

This highly engaged community – comprising thousands of users, developers, designers, and business owners – has created a vast array of plugins, help sites, and forums for discussing issues surrounding WordPress and suggesting solutions to common (and uncommon) problems.

Since community members are more than willing to share their knowledge and experience with others, you’ll never be at a loss for invaluable resources that offer the support you need to manage and update your WordPress website.

On the official WordPress website, you’ll find a wealth of reference materials, training courses, how-to video tutorials, and support forums to help you take full advantage of the platform’s potential. Offsite, there are numerous independent forums and Facebook groups to further help get your questions answered.

The WordPress community also engages in lots of outreach to users, hosting WordPress camps around the world and supporting the growth of local WordPress user groups.

WordPress Is Cost-Effective

Whether you’re just getting started or your business is already well-established, you’re probably looking to keep expenses as low as possible. Choosing WordPress for your website redesign project is one way to save money.

Nearly all DIY website builders such as Wix and Squarespace place commercial restrictions and limitations on what you can and can’t do with their programs. Not so with WordPress. That’s because WordPress is open-source software, which means that it’s free to download, install, use, and modify in any way you choose.

Keep in mind that while the software itself is free, you’ll still have to acquire a domain name (which can be free but usually comes at a minimal cost) and pay for web hosting; and you’ll most likely have to spend some money on themes and plugins as well.

A domain name is the internet equivalent of a website’s physical address. It’s the text that users type into a browser’s search bar to directly access your website.

If the domain name is the address of your house, then web hosting is the actual house that the address points to. Web hosting is where all your website files are housed, served, and maintained, and it’s what makes your website content accessible to other users on the internet.

WordPress Is Time-Tested & Trusted By Many

Website builders come and go – even the big names can fade from view (remember GeoCities?). WordPress, however, is far more likely to stick around for the long haul. This is because open-source software like WordPress isn’t maintained by a single person or business entity. Even if WordPress were to cease to exist (which is extremely unlikely), any competent developer could simply copy its source code and launch “new” software with a different name in a matter of minutes (a maneuver known as “forking.”)

In the 19 years since its original release, WordPress has been tested, fine-tuned, expanded, and optimized time and time again. Throughout its evolution, WordPress has become a first-class web publishing platform that’s well-suited to meet virtually any website’s needs. Millions of users worldwide benefit from WordPress; it’s available in over 53 languages and propels thousands of multilingual websites as well.

It isn’t just small- and medium-sized businesses that are using the platform, either. According to data from BuiltWith, WordPress powers over 36% of the top 1 million websites (based on site traffic). Many leading brands and organizations in a variety of business sectors rely on WordPress to power their websites and blogs. 

Chances are, you will have heard of a few of these companies:

Final Thoughts

For many business owners, the choice between having a website custom-developed versus going with a more ready-made solution such as WordPress is not an easy task. We hope this guide has been helpful in assisting you with that decision.

As we’ve detailed here, WordPress is designed to be easy for everyone to use (not just web developers), allows you to create any type of website you need (whether it’s an ecommerce store, online forum, marketplace, membership site, or just about anything else you can think of), and provides a wide range of tools and options for customizing the site you’re creating. The platform allows you to create a site that looks and performs equally well on mobile devices as it does on desktops, scales easily if you need to add more pages or features as your business grows, and positively contributes to your overall SEO efforts

WordPress sites are uniquely positioned to withstand some of the most common cyberattacks and can be bolstered further through the use of security plugins. Thanks to a passionate support community, WordPress users have ready access to the information they need whenever they need it. A WordPress site is relatively inexpensive to create, requiring only minimal investments towards domain name acquisition, web hosting, and plugins/themes. Finally, WordPress is a tried-and-tested solution for creating any and every type of website.

In short, choosing WordPress for your website redesign project is one of the smartest decisions you can make as a business owner.

HighClick Media Can Help You with Your WordPress Website Redesign

Redesigning a website can be a complicated process, especially when you have a site with a lot of moving parts. While WordPress positions itself as a platform that anyone can use to build a website – and to a certain extent, this is true – creating a site that’s both fully functional and professionally designed often requires an expert touch.

Just because you can build a site on your own, thanks to WordPress’s impressive arsenal of tools, that doesn’t necessarily mean it will be a good site. After all, you want to make sure everything works flawlessly and that the user experience is configured in such a way that the website will contribute to – not hamper – the performance of your business.

If you need more advanced functionality or a custom-developed theme to help you further stand out from the crowd, partnering with a professional WordPress web design and development company might be the way to go.

Once the redesign project is complete and your site is up and running, your web development partner will train you and all other authorized users on how to access the backend of WordPress so that you’re better prepared to make future updates to the site on your own.

If you’re thinking about redesigning your website (or even building a brand-new site from scratch), we at HighClick Media wholeheartedly recommend using WordPress as your preferred platform – and we can help make your design project happen, too! When you partner with HighClick Media, we’ll work with you to determine how best to approach your website project to maximize your online presence and #elevateyourbrand! Call us today at 252.814.2150 or drop us a line here to schedule a website design consultation!

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5 Ways to Get Your Small Business Ready for the Metaverse

5 Ways to Get Your Small Business Ready for the Metaverse

Is your business ready for the transition to the metaverse? Yeah, we get it – that’s a loaded question! After all, there’s still a fair bit of speculation and rumors about exactly what’s involved with the metaverse and what it will mean for us and our businesses.

Over the past couple of years, we’ve witnessed businesses placing a greater emphasis on ecommerce and digital transformation – thanks in large part to the global pandemic. But we’re also seeing businesses begin to shift their attention even further toward digital as the virtual world becomes less of a fantastical idea and closer to reality.

With internet users spending more time online than ever before, and many small businesses falling on hard times, it’s time for us to rethink how we will connect with our audiences going forward.

In this article, we’ll explore five ways to help your small business weather the world-changing transition to the metaverse – and thrive in its aftermath.

Know Your Niche

The concept of the metaverse – connecting people to technology (and vice versa) using virtual and augmented reality – isn’t a new one. In fact, the idea has actually been kicked around for decades, to varying degrees of execution.

No one seems to agree, or know for sure when the metaverse concept was originally conceived; it’s equally difficult to find an agreed-upon definition of what the reality of the metaverse means for us now.

What’s certain is that the first (and perhaps best) way to make sure your small business is ready for this new era of digital transformation is to have a clear idea of what you want for your brand and how you can make the most of technology to achieve your goals.

For one company, that might mean developing better AI in order to be able to better address customer questions through your website. For another, it might entail creating an entire virtual reality world that allows potential buyers to examine products before buying them as though they were actually there with the items.

Let’s face it: you know your business better than anyone else. Accordingly, only you can determine what the metaverse can (or can’t) do for your business.

Consider Updating Your Branding

With new tech initiatives and the emergence of newer, more diverse social platforms come new branding opportunities. This is a great time to take a long, hard look at your visual brand.

One of the great things about the metaverse is its focus on connectivity. Startups and small businesses alike must ensure that the visual aspects of their messaging make clear how important communication is to the business. As one of the founding values behind the metaverse, paying special attention to your visual branding must always be a top priority.

Claim and Update Your Business on Search Engines

More than half of business owners haven’t claimed their company’s listings on tools like Google Business Profile (formerly known as Google My Business). This is a huge mistake!

Claiming and maintaining your online presence is absolutely crucial for a small business in today’s digital world. Without it, you’ll miss out on countless opportunities to drive traffic to your site, or to the business itself, as well as risk frustrating customers who can’t find the information they need when they need it.

Keeping this information up to date is just as important, particularly for things like holidays or hours of operation, as incorrect information could easily turn off potential customers.

I am not ready for that.

Don’t Abandon the Old Ways Too Quickly

Try to avoid the temptation to go “all virtual, all the time” too soon. Yes, the idea of the metaverse is exciting, and it’s likely that at least some of your customer base will be ready for it.

But good business dictates that you should always give the customer what they want – and the majority of consumers aren’t quite ready for this new way of doing business. At least not yet.

Even as you’re positioning your business to be ready for “the next big thing,” don’t be too hasty to cast aside the old ways completely. Many of your customers are going to want to stick with what they’re used to, for as long as possible. You should continue to give your audience the option to engage with your brand through more traditional methods.

Remain Adaptable

Last but certainly not least, be ready for anything! One thing that many entrepreneurs and small business owners know well is that right about the time you get comfortable, that’s when change comes fast and furious!

Sure, we have an exciting future ahead of us, thanks to an increasing tech-minded push, and it’s going to change the way we view and interact with our world. But if you get too hung up on tomorrow’s virtual reality project, you might not see what’s coming up next week.

 
 

Final Thoughts

Transformation is coming – that’s a given. How will your small business ride out these changes over the next decade? Well, that’s up to you. At the very least, you should be prepared for what comes next.

If you need help transforming your business for the digital age, HighClick Media can help! Whether you’re looking to update your website, get started with social media marketing, or optimize your website for search engines so it’s easier to be found online, we have a solution that’s right for you! Call us today at 252.814.2150 or drop us a line here to see how we can help elevate your brand!

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An earlier version of this article appeared on Entrepreneur’s website and can be found here.

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Essential SEO Strategies for Small Business Owners

Essential SEO Strategies for Small Business Owners

Essential SEO Strategies for Small Business Owners

 

Search engine optimization, or SEO, can be massively beneficial for businesses of all sizes when it comes to marketing. Whether you’re looking to expand your customer base or gain an edge over your competition, there are several simple, cost-effective ways to utilize SEO. When partnered with creative brand design and social media usage, SEO can help your business gain credibility and get a foothold in your field.

In this article, we’ll take a look at a few key strategies to help boost your company’s search rankings online in order to get new customers to come to you.

 

Get Help with Your SEO

Get Help from SEO Professionals

In this age of technology, it’s essential for even the smallest businesses to have solid search rankings on Google. As more and more consumers rely on their phones for everything from driving directions to shopping, you’ll want to ensure they can easily find your business, get in touch with you, and buy products with the push of a button.

Enlisting the services of SEO professionals to help optimize your rankings in Google searches as well as on Google Maps can go a long way. The more mobile-friendly your business is, the better chance you’ll have of finding – and keeping – a larger customer base.

 

Website Accessibility

Make Sure Your Website Is Accessible

Not only is it important to give your customers lots of options when it comes to your business, but it’s also equally crucial to make your website as accessible as possible and to load it up with high-quality content. You can utilize several types of media on your site to make your business more visible in searches, from multiple links to videos. Just don’t forget to make sure all of your customers can benefit from them. Using captions, alt text (a written description of an image), and font options will help differently-abled customers easily interact with your products and marketing, among other tactics.

 

Keep Your Content Fresh with Frequent Updates

Keep Web Content Fresh with Frequent Updates

Whether you have videos, written blog posts, or photos on your site, you’ll want to ensure that your content is updated frequently. The more you refresh your content, the more traffic you’ll drive to the site – and increased traffic has a direct effect on your search engine rankings.

Every time you post something new, keep possible keywords in mind that are relevant to your customers. What would they type into Google when looking for your specific products or services? Try to keep these keywords as unique as possible on your website pages to prevent disruptions to Google’s algorithm. You can use online resources to figure out the best keywords and placement on your site, as well as tools that demonstrate how to write good content.

One important way to keep existing customers engaged with your content – and potentially convert leads into customers – is to make use of email marketing. An effective email campaign will help boost sales, keep your business in regular contact with its target audience, and directly promote your products and services. Connecting with your audience via email on a weekly basis helps balance your need to keep them engaged against the desire not to be overbearing.

 

Take Advantage of Google's SEO Tools

Take Advantage of Google’s SEO Tools

One essential online resource for small businesses is Google Analytics, which helps you track the performance of your website pages and provides lots of information about your customers, such as which social media platforms they used to find your business. Not only that, it can give you valuable insights about your competitors that could prove advantageous throughout the year. You can use these metrics as a guideline for taking your business to the next level or to learn where you could benefit from changing things up.

Becoming proficient with Google Analytics can be a daunting task for new users. Fortunately, there are many guides available online to introduce its tools to new users in order to facilitate a productive learning experience. A good guide will walk you through setting up your account, analyzing your SEO performance, and evaluating reports.

 

Final Thoughts About Essential SEO Strategies for Small Business Owners

Final Thoughts

SEO is an invaluable tool for businesses of any size, and there are many ways to utilize these tactics. Do some research on the best ways to integrate search engine optimization into your standard practices, and get help from professionals like the folks at HighClick Media who can assist you in making the most of your website, social media accounts, and overall marketing strategy.

If you need help with any of these aspects of your digital marketing, we’re happy to help you out! Drop us a line here or call us at 252.814.2150 to see how we can help #elevateyourbrand!

 

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Guest blogger Cody McBride’s love for computers stems from high school when he built his own computer. Today he is a trained IT technician and knows how the inner workings of computers can be confusing to most. He is the creator of TechDeck.info where he offers easy-to-understand, tech-related advice, and troubleshooting tips.

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Marketing to Millennials: Here’s What You Need to Know

Marketing To Millennials: Here’s What You Need To Know

Marketing professionals for small-to-medium-sized businesses should be aware that when creating messaging and content for the Millennial generation and younger, different rules apply. Marketing approaches that might have been effective in attracting the positive notice of older generations might miss the mark for Millennials – or even send the wrong message entirely. This means you may be failing to earn the interest and loyalty of the largest living generation, even if it’s not the generation that has the most buying power – yet.

Why Are Millennials Important as a Target Audience?

The short answer to this is that everyone is important. Good marketing is accessible marketing,  taking diverse needs into consideration and leaving no one out. Neglecting Millennials simply because they hold less wealth than Boomers or Gen X is problematic from several standpoints. However, from a purely pragmatic perspective, marketing that ignores Millennials is sabotaging itself.

This is partially because Millennials will come into greater buying power in the near future. It’s also because Millennials are more likely than other generations to be the primary consumers of marketing messaging since they are the most plugged in.

Here are some key considerations if you’re developing a marketing campaign with Millennials in mind:

1) Quality of Design Is Important

Older consumers may not notice if a website is poorly laid out or looks outdated. They may notice if a site is difficult to use, but they won’t necessarily be able to pinpoint why. Millennials, on the other hand – having grown up alongside a variety of developments in the digital world – are extremely savvy about what constitutes good design versus what looks cheap, tacky, or cheesy. If you’re not confident about your capacity to design for Millennials, consider enlisting the services of a professional website designer.

2) Craft Content That’s Social-Media-Worthy

Millennials and other younger consumers are probably going to come across your marketing on social media. So, you’ll want to craft content that works well across different platforms. Social-friendly content types to consider include videos (both video Stories and live streaming), testimonials, contests, and holiday-themed content. Also, make sure that your marketing content translates well to mobile devices.

3) Short-Form Content Is the Way to Go

Optimize your social media content to cater to the shorter attention spans of this generation. In many cases, Millennials simply don’t want to waste a lot of time trying to absorb marketing material, and they probably aren’t going to sit down and gaze at a lengthy video, either. Shorter snippets and brief stories are better than earnest but lengthy infomercials. Avoid using clickbait techniques in an attempt to lure Millennial consumers to go deeper into the content. These techniques are glaringly visible for what they are and are a major turn-off for this generation.

4) Make It About the Experience

Millennial consumers tend to value experiences over ownership. They’re more likely to splurge on an adventure or an excursion than on expensive material belongings. And, of course, they’re also likely to want to translate those experiences into Instagram shares. So, instead of focusing on what Millennial buyers might want to possess or purchase, emphasize how your products or services can enhance their life experiences.

5) Deliver Prompt Customer Service

Digital tools make it possible to communicate far more rapidly and effectively than we did even a decade ago, and Millennials are well-accustomed to using these tools. Consequently, they expect others to have mastered these so-called “instant gratification” tools as well. Delayed response times, particularly when it comes to customer requests or service, are likely to provoke a certain level of impatience.

6) Don’t Try to Fake Authenticity

This is a big one. A lot of the pitches that were popular in marketing campaigns directed at Gen X or Boomers come off, in the eyes of Millennials, as just that: sales pitches. This is a generation that has learned to distrust too much smoothness or fakeness and will view rehearsed sales scripts as smarmy rather than smart. In fact, Millennials are more likely than preceding generations to distrust the motives of the business itself. This is why it’s important that your marketing campaign is backed by real evidence with regard to company ethics and influence.

7) Appeal to Their Values

Millennials tend to take values and ethics seriously. Shopping, for them, is not just about satisfying individual needs or desires or getting the best deal. It’s also about making informed choices that can contribute to a better future. Unlike the “me generation,” these younger consumers are likely to think more about sustainability and the future and ask questions about the values and mission of a company.

8) Make Affordability a Selling Point

Here again, Millennials are probably going to look past the pitch and determine whether this product or service is actually a frugal choice. The generation that made thrift store shopping hip cares less about showcasing expensive brands and more about making their spending money go further. When Millennials do splurge, they’re often motivated less by the need to have what everyone else has, and more by the desire to have something unique that reflects their personal style and brand.

9) Where Millennial Audiences Hang Out

In order to reach Millennials on social media, you’ll want to make use of the major platforms such as Facebook, Twitter, and Instagram, as well as some of the newer ones like Snapchat and TikTok, where younger Millennials may be more active. Email marketing also is an effective way to reach your Millennial audience. Compared to Gen Z, Millennials tend to use a variety of platforms and don’t focus simply on those which are primarily video-oriented. Since you will need to diversify your digital marketing in order to capture broad Millennial interests, consider working with a local digital marketing agency like HighClick Media.

A good marketing strategist understands that while human nature remains relatively unchanged from one generation to the next, human trends, tastes, activities, and self-definition are very culturally relative. So, it’s important to understand the different tastes of diverse demographics, including Millennial consumers.

At HighClick Media, we’re ready, willing, and able to help with all of your digital marketing needs. Give us a call today at 252.814.2150 or drop us a line here.

About The Author:

Alyssa Strickland created millennial-parents.com for all the new parents on the block. She believes the old adage that it takes a village to raise a child, but also thinks it takes a village to raise a parent! Millennial-Parents is that village. Today’s parents can be more connected than ever, and Alyssa hopes her site will enrich those connections. On Millennial-Parents, she shares tips and advice she’s learned through experience and from other young parents in three key areas: Education, Relationships, and Community.

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